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Get in touch

Contact Our Team

Send your details and we will pass them to a local engineer. Because every job is different, the engineer confirms the next step with you.

Reach us directly
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Service Area
Area-based, serving Banbury and surrounding areas
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Hours
Online form open any time
Plumbing Emergency?

If you have flooding, a burst pipe or sewage backing up, request urgent help online straight away. We treat these jobs first and pass them to a local engineer. Do not wait for the problem to grow, because the sooner it is fixed, the less damage it can cause.

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Before you contact us

What to tell us

Having these details ready helps us pass your job to the right engineer. As a result, the engineer can bring the right tools to the first visit. The more detail you share, the fewer questions we need to ask later.

01
The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, sewage backup, leaking pipe, boiler fault, or other plumbing issue
02
Which fixtures are affected — toilet, sink, bath, shower, external drain, manhole, boiler, or radiators
03
Your property type — house, flat, bungalow, cottage, or commercial premises
04
Whether the issue is inside the property, outside, or both
05
How long the problem has been occurring and whether it is getting worse
06
Your postcode, so we can match you with a local engineer
Business hours

Our online form is open at any time, so you can send a request whenever it suits you. We treat urgent jobs first, such as flooding, burst pipes or sewage backing up. For planned work like CCTV surveys, boiler servicing and bathroom fitting, the engineer agrees a day and time with you.

Service area

Our engineers cover Banbury and North Oxfordshire. We also reach into nearby parts of Warwickshire and Northamptonshire, including Bicester, Brackley, Chipping Norton, Daventry, Woodstock, Shipston-on-Stour, Southam, Deddington and Kidlington. We work in homes and businesses of all sizes, from a single blocked sink to a full bathroom install.

Common questions

Contact FAQs

How quickly will you respond after I get in touch?

We pass each request to a local engineer as soon as we can. Urgent jobs come first, and the engineer confirms the next step with you.

Do you charge for callouts or quotes?

Charges are set by the engineer who takes the job. Ask for the full price, including any call-out charge, before you agree. You only pay for work you agree to.

What areas do you cover?

We cover Banbury and North Oxfordshire, including Bicester, Brackley, Chipping Norton, Daventry, Woodstock, Shipston-on-Stour, Southam, Deddington and Kidlington. We also reach nearby villages and parts of Warwickshire and Northamptonshire. If you are unsure, request a quote online and we will confirm.

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